Terms Of Service

1. Introduction

Welcome to The Courtyard London. These terms and conditions govern your use of our site and services. Please read these Terms of Service carefully. By accessing or using our site or services, you agree to be bound by these terms and all terms incorporated by reference. If you do not agree to all of these terms, do not use our site or services.

2. Account Registration

To access certain features of our site and services, you may be required to register for an account. By creating an account, you agree to provide accurate, current and complete account information, and to maintain and promptly update your account information as necessary.

3. Product Descriptions and Availability

The Courtyard London strives to ensure that the information provided on the site is accurate, including product descriptions and availability. However, we do not warrant that product descriptions, photos, or any other content is accurate, complete, reliable, current, or error-free.

4. Pricing and Payment

All prices are shown in the applicable currency and include all applicable taxes. We reserve the right to adjust prices as we may determine in our sole discretion, at any time and without notice.

5. Delivery and Shipping

Orders placed can take up to 7 days to arrive due to our exclusive arrangement with our esteemed suppliers in Milan. All shipping charges and other local fees are your responsibility.

6. Taxes and Duties

All duty and import taxes have been pre-paid. The customer is not required to pay any additional duty or import taxes.

7. Returns and Refunds

Please see returns and refunds policy below

8. Intellectual Property

All content on our site including but not limited to text, images, graphics or code is copyrighted under copyright laws, and is the property of The Courtyard London.

9. Indemnification

You agree to indemnify, defend and hold harmless The Courtyard London, its principals, officers, directors, representatives, employees, contractors, licensors, licensees, suppliers and agents, from and against any claims, losses, damages, losses, obligations, costs, actions or demands.

10. Limitation of Liability

The Courtyard London will not be liable for any loss or damage of any kind incurred as a result of the use of the site or our services.

11. Governing Law

These Terms shall be governed by, and interpreted and enforced in accordance with, the laws in the jurisdiction of London, UK.

Please consult a legal professional before using this or any Terms of Service statement, to ensure it provides sufficient protection for your business. These are generic terms and may not fully cover your specific business needs or legal requirements.

Terms and Conditions

ACCEPTANCE OF TERMS

By using our services, you agree to the terms and conditions stated herein. The Courtyard London reserves the right to modify these terms at any time, with changes becoming effective immediately upon their posting on our website.

AUTHENTICITY

The Courtyard London stands behind the authenticity of every product we sell. All of our products are sourced directly from reputable fashion houses, authorised manufacturers, or licensed distributors. Each product is accompanied by proof of authenticity such as tags, authenticity cards, and certificates, where applicable.

PURCHASE AND PAYMENT

By purchasing an item from The Courtyard London, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions. All personal information you provide us with or that we obtain will be handled by The Courtyard London as responsible for the personal information.

PRICING

All prices listed on our website are accurate to the best of our knowledge. In the event an item is listed incorrectly, The Courtyard London reserves the right to refuse sale at the incorrect price and will offer the item at the correct price.

RETURNS

We want you to be fully satisfied with your purchase. If you're not, you may return the item(s) within 14 days of receipt. Items must be returned in the same condition they were received, with all original tags and labels attached, and must include the original receipt or proof of purchase. Some items such as underwear, swimwear and earrings for piercings cannot be returned for hygiene reasons, unless they are faulty or not as described.

REFUNDS

Upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment. Please note, the processing time for the credit to appear will depend on your card issuer's policies.

EXCHANGES

We only replace items if they are defective or damaged. To exchange an item, send us an email at returns@thecourtyardlondon.co.uk.

All personal information saved at The Courtyard London will be handled with utmost care. We respect the privacy of our customers and will not sell or share any personal data with third parties, except for the purpose of fulfilling the delivery of goods to our customers.

LIMITATION OF LIABILITY

In no event shall The Courtyard London, nor its employees, contractors, agents, suppliers, or licensors, be liable for any indirect, incidental, special, consequential or punitive damages.

Please note that these terms and conditions are subject to change without notice. Your continued use of The Courtyard London's services following any changes constitutes your agreement to be bound by the new terms and conditions.